Problems in this research is how the implementation of the agreement and
dispute resolution in case of problems in the agency agreement in PT. AIA
FINANCIAL. The purpose of this study is to find out how the implementation of
the agreement and the settlement of disputes in case of problems in the agency
agreement. The method used is empirical juridical approach. The data source
consists of primary data ie interviews and secondary data ie official documents,
books, and research results tangible reports. Methods Data collection through
literature study and field study (interview), then the data were analyzed
qualitatively. In the implementation of the agency agreement often the occurrence
of irregularities committed by the agency to AIA Financial and cause the
implementation of the agency agreement, in the dispute resolution company AIA
Financial prioritizes the completion of deliberation to reach consensus if
unsuccessful both parties agree to settle through the litigation path
