'Institute of Electrical and Electronics Engineers (IEEE)'
Doi
Abstract
This study examines communication behaviors in
global software student teams. The authors of the
paper characterize the types of communication
behaviors that occur when student teams are engaged
in a software development project. The authors
present findings from a one-semester study that
examined factors contributing to successful distributed
programming interactions among students enrolled at
the University of Atilim (Turkey), Universidad
Tecnológica de Panamá, University of North Texas,
and Middlesex University (UK). Using content and
cluster analyses techniques, we identified distinct
patterns of collaboration and examined how these
patterns were associated with task, culture, GPA, and
performance of collaborative teams. Our results
suggest that communication patterns among global
software learners may be related to task type, culture
and GPA. It is hoped that these findings will lead to the
development of new strategies for improving
communication among global software teams