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21st Century Managers and Intuition: Evaluating the learning achieved from an Example of Pedagogic Change for Business Undergraduates

Abstract

A key requirement for effective research on pedagogy and course redesign is a credible measure (or measures) of student learning on completion of individual modules or even specific teaching initiatives. This has proved difficult to achieve for business courses for some subjects - in particular for the teaching of soft skills such as team working. Traditional methods such as examinations are inappropriate. This paper reports on a novel approach to the evaluation of an exercise, designed to develop business students’ skill of managerial intuition. Changing business conditions are placing a greater value on managers’ ability to deal with open-ended complex (wicked) problems. One academic stream of work has identified that managerial intuition is the key to handling such problems effectively. This, like all skills, can best be acquired through practice. An exercise designed to give small teams of students experience of such a problem was designed for a module delivered during the 1st year of a business degree at Business SchoolX. In parallel students were required to carry out both team and individual reflections that focused on the learning achieved on this exercise. Since the reflective practice was required and marked this ensured that we obtained a comprehensive response from almost all students on the course. Reflective practice can be anonymised and draws on an individual’s most deeply held thinking. This year (2015/16) is the first attempt at carrying out an evaluation exercise of this type. The paper reports on the preliminary results from the Autumn Term module

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