Surface structure controls the physical and chemical response of materials. Surface polar terminations are appealing because
of their unusual properties but they are intrinsically unstable. Several mechanisms, namely metallization, adsorption, and
ordered reconstructions, can remove thermodynamic penalties rendering polar surfaces partially stable. Here, for CeO2(100),
we report a complementary stabilization mechanism based on surface disorder that has been unravelled through theoretical
simulations that: account for surface energies and configurational entropies; show the importance of the ion distribution
degeneracy; and identify low di usion barriers between conformations that ensure equilibration. Disordered configurations
in oxides might also be further stabilized by preferential adsorption of water. The entropic stabilization term will appear for
surfaces with a high number of empty sites, typically achieved when removing part of the ions in a polar termination to make
the layer charge zero. Assessing the impact of surface disorder when establishing new structure–activity relationships remains
a challenge