Electronic government (e-government) is a concept that has been adopted in most countries for the
purposes of providing government services digitally, improving transparency between government and
citizens and enabling additional communication channels with the government. Although e-government
readiness in most countries is at a high level, adoption of e-government services is still considered
tentative. A critical review of the literature suggests that this may be linked to citizens’ trust in
government and e-government. As such, there is a need to investigate the role of trust in e-government
adoption. For this purpose, a systematic literature review was conducted in order to observe research
design, methodologies and approaches adopted in these studies as well as limitations identified and
recommendation for future studies. The findings highlight that quantitative techniques and survey
research methods appear to have been much preferred over other available alternatives such as qualitative
techniques and interview methods or mixed methods in studies relating to trust in e-government
adoption
