Important considerations for creative professionals when designing for users with mental health issues

Abstract

Creative professionals who design products, entertainment, application, websites, and even marketing are gradually beginning to realize the importance of evoking emotions and personalized communication to attract users’ attention and improve the satisfying experience. Emotional-based design can profoundly influence overall user experience since emotions affect decision making, attention, memory, and meaning. Designers often apply emotional design by two main approaches. The first is based on the modification of objects’ aesthetic appearances such as color, shape, and texture. The other focuses on engaging interaction mostly based on technology development (Van Gorp, Adams 2012). Both of these factors have significant effects on people especially for those who have mental health issues. The author bridges scholarship in emotional design and mental health science to empower designers in supporting people with mental health issues

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