Information exposure from consumer IoT devices: a multidimensional, network-informed measurement approach

Abstract

Internet of Things (IoT) devices are increasingly found in everyday homes, providing useful functionality for devices such as TVs, smart speakers, and video doorbells. Along with their benefits come potential privacy risks, since these devices can communicate information about their users to other parties over the Internet. However, understanding these risks in depth and at scale is difficult due to heterogeneity in devices' user interfaces, protocols, and functionality. In this work, we conduct a multidimensional analysis of information exposure from 81 devices located in labs in the US and UK. Through a total of 34,586 rigorous automated and manual controlled experiments, we characterize information exposure in terms of destinations of Internet traffic, whether the contents of communication are protected by encryption, what are the IoT-device interactions that can be inferred from such content, and whether there are unexpected exposures of private and/or sensitive information (e.g., video surreptitiously transmitted by a recording device). We highlight regional differences between these results, potentially due to different privacy regulations in the US and UK. Last, we compare our controlled experiments with data gathered from an in situ user study comprising 36 participants