Smart cities utilize both technology and social coordination to improve a variety of municipal functions. Current research surrounding the success of smart cities and smart city project implementations have produced sets of factors that determine a city’s potential for success. In this case study, these factors are compared to the unique case of the Town of Cary, NC’s implementation of a smart water metering system. By conducting interviews with municipal employees, this research determined that some of these success factors defined in the literature may be over-generalized. Further, this research suggests that more research may be needed on the subject of managing and sustaining the data collected by smart cities in order to maximize the potential data use. This study hopes to lay a foundation for future research in defining smart city success factors and properly managing smart city data use.Master of Science in Information Scienc
