This paper is a result of a collaboration across three researchers: the first author is a leader
of the support system at the Waterfront school (pseudonym used) whose practice is the focus
of this study, and the second and third authors engaged in the role as critical friends. Inclusion
is the national policy that has the most effect on my practice as the leader of the support system
for inclusive practice in a compulsory school serving all the children (ages 6-16) in the local
community (approximately 500 pupils). As the leader of support I supervise special education
teachers, classroom assistants, and social educators (educators who focus on social needs of
learners). Another aspect of my role is to help classroom teachers with effective practices for
learners with special needs, and to coordinate the delivery of special education. Inclusive practice
is grounded in the ideologies of social justice, democracy, human rights and full participation of
all (Ainscow, 2005; Florian, 2008; Guðjónsdóttir & Karlsdóttir, 2009; Jónsson, 2011). Inclusion is
seen as an ongoing process focusing on increased performance, working against inequality, and
increasing people’s sense of belonging in school and society (Booth, 2010).
My reasons for doing self-study of my practice were that I felt the functionality of
inclusive practices in my school was lacking, as could be seen in the “overreliance on
paraprofessionals”(Giangreco, Broer, & Suter, 2011, p. 23), in the call for pull-out programs, in
the lack of innovative solutions for pupils with emotional/behavioural problems, and in the daily
discourse of labelling pupils according to their assessed deficits. However, my main reason for
concern was that teachers often regarded pupils with special needs as guests in their classrooms,
as these pupils have allocated support and the support system “owns” them.
This self-study research, conducted over the past five years, focuses on my leadership role within
an inclusion model of education and examines how my practice can help to support inclusion
for the pupils, their families, and the teachers who engage with these pupils (Ainscow, Booth,
& Dyson, 2004, 2006; Florian, 2014). This self-study was the central focus of this multi-layered research that included feedback and insights from others in order to inform my understanding of
my practice within the context of inclusion.
The purpose of this self-study was twofold: a) to understand my role in improving leadership
and collaboration for inclusion, and b) to develop the support service in Waterfront School so that
it reinforces inclusive practice. My self-study research was driven by the following over-arching
question and sub-question:
• How can I as a coordinator for support services improve the practice of support services
in an inclusive school?
• What can I do to make the organisation of support more inclusive