This report provides an evaluation of the 'Citizens at the Heart: A Citizen Centred Approach to Tackling Hate Crime' project, a two-year pilot project funded by the European Union's Rights, Equality and Citizenship Programme. The project comprised of two streams of work: "Communities Tackling Hate" and "Enhanced Options Model for victims". In line with Nottingham City's values of 'Nottingham Together' and 'More in Common', the aim of the project was to prevent and tackle hate crime in new and innovative ways, bringing together policing, the criminal justice system, voluntary sector, communities and other statutory services. In particular, the project used the five key areas of focus identified in the UK government’s action plan for tackling hate crime (2016, 2018): Preventing hate crime; Responding to hate crime in our communities; Increasing the reporting of hate crime; Improving support for the victims of hate crime; Building our understanding of hate crime. The evaluation of the project was funded by Nottingham City Council and Office of the Police and Crime Commissioner (with delivery through Nottinghamshire Police). This report outlines the key elements of the project, as well as the findings of the evaluation of the project
