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Using the Values-Practice Framework to adopt lifetime optimising behaviours: the case of maintenance

Abstract

The influence that consumers have on the lifespan of products has attracted increased attention in recent years. Studies have provided an overall understanding of the factors that influence consumer attitudes and behaviours towards product longevity, categorised around the physical properties of a product, and individual and societal characteristics. However, such studies do not yet adequately explain how people could adopt product lifetime optimising behaviours. To fill this gap, the paper analyses a range of studies on what influences product lifetimes, focusing on maintenance activities. It proposes the use of the Values-Practice framework derived from two theoretical positions, social psychology and social practice theory, to consider how to facilitate the adoption of lifetime optimising behaviours. To build this framework, it analyses studies that classify factors influencing attitudes and behaviours towards product lifetimes and then links these to the ‘meaning’, ‘competence’ and ‘material’ elements of practice. The framework could be used as a tool to aid designers under stand the different elements and factors that engage people in maintenance activities. The paper concludes by considering the research requirements for the future application of the framework

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