Organization Culture and Utilization of ICT in the Management of Internal Processes at Kenya Medical Training Colleges

Abstract

The purpose of the study was to study the influence of organizational culture on the utilization of information and communication technology (ICT) in the management of internal processes at Kenya Medical Training Colleges. The objective was to establish the influence of organizational culture on the utilization of ICT in the management of internal processes in Kenya Medical Training Colleges. The absorptive capacity theory anchored the variables of the present study. The researcher employed a descriptive research design. A systematic sampling procedure was used to settle on campuses. Purposive sampling was used to get the respondents who participated in the study. The study targeted all the staff who deals with the management of internal processes at Kenya Medical Training Colleges (KMTC) like the Principal, ICT personnel, finance manager, human resource, procurement officer and librarian. SurveyMonkey sample size online calculator tool was used to calculate the sample size. A sample size of 170 was used in the study from a target population of 390. Data was gathered from the field by use of self-administered questionnaires. Consent was sought verbally. The Crobach’s index computed was 0.878 which indicated that the instrument was reliable. Collected data was verified. Results and findings of the study was analyzed using the statistical package for social sciences (SPSS) version 20.0 then presented using tables and figures. The overall aggregate mean score for the objective was 3.97 and the standard deviation was 0.869. This on average affirmed that the respondents acknowledged that organizational culture was relevant and important to ensure that ICT is utilized in the management of internal processes at KMTC. The regression analysis results on the effect of organization culture on the utilization of ICT show R=0.646 indicating a positive correlation and R2=0.418 and there was a significant effect between organization culture and utilization of ICT (t=10.976, p<0.05). The study recommends that KMTC should establish systems for setting organizational culture as a tool to enhance the utilization of ICT. Furthermore, the utilization of ICT at the workplace ought to be promoted and daily management processes should be ICT based