presentationPresentation given at the Utah Library Association Conference, Sandy, UT

Woolcott, Liz

English

The University of Utah: J. Willard Marriott Digital Library

Choose Your Own Research Adventure: Developing a Technical Services Based Research ProjectUtah Library Association Annual ConferenceMay 18, 2017Liz WoolcottHead of Cataloging and Metadata Servicesliz.woolcott@usu.edu @lizwoolcottJeremy MynttiHead of Digital Library Servicesjeremy.myntti@utah.edu @jmynttiOnce upon a time….How to Create a Research ProjectWhat Did We Find?I wonder what other libraries do...Research ProjectHOw to Create aWhere should we Start?Identify a questionDevelop survey Analyze dataShare resultsLessons learnedIdentify QuestionIdentify1.Research study should:a. Ask a questionb. Have a target populationc. Measure something or test a hypothesisd. Be beneficial or have an impactIdentify1. For example, the cataloging survey:a. Ask a questioni. What are the structures of current cataloging units and how has that changed in the last 10 years?b. Have a target populationi. Academic library cataloging unit employeesc. Measure something or test a hypothesisi. Measured current and past structures, staffing, work responsibilities, faculty status, library size, organizational structure, etc.d. Be beneficial or have an impacti. Outlined the landscape of cataloging units in academic libraries and demonstrated change over time#catalogingunitsIdentify1.How do I start developing a research question?a.Talk to colleaguesb.Read the current literaturec.Examine frustrations or questions arising from your own workd.Look at the larger professional patternsWhere Next?Identify a questionDevelop survey Analyze dataShare resultsLessons learnedWhat Did You Find?Develop SurveyThe SurveyWhen : March and April 2016Who : Academic library employees with knowledge of the structure/organization of cataloging unitWhere : No geographic boundary set intentionally (although questions were US-centric)What : Questions asked about the following• Institution: type and size• Library size: staff, budget, collection• Cataloging staff, hierarchy, faculty status• Cataloging tasks, outsourced tasks• Future plans for restructuring, task allocation, skills developmentSurvey• Develop questions and definitions for terms• Create logical order• Test for functionalityQualtricsWhy did we use Qualtrics?• Robust survey software• Skip logic• If/then • Variety of question types• Multiple choice• Write-in• Sliders• Matrices• Drag and drop• Ranking• Heat Maps/Hot Spots• Statistical Analysis • Visualizations• Cross tabulations• Distribution control• Data exportAdditional OptionsWhat other survey options are there?• Survey Monkey• Google Forms• Typeform• Zoho Survey• Survey Gizmo• Survey PlantWhat non-survey methods can I use?• Focus Groups• Interviews• Case studies• Content Analysis• Experiments• Meta-analysis• Observational StudyIRB ApprovalDistribute SurveyWhere Next?Identify a questionDevelop survey Analyze dataShare resultsLessons learnedWhat Did You Find?Analyze DataAnalysis Tools1.Data Cleanup and Normalization:a.Excelb.Google Sheetsc.OpenRefine2. Data Analysisa.Qualtricsb.Excelc.Google Sheetsd.OpenRefine3. Data Visualizationa.Qualtricsb.Excel c.Google Sheetsd.Vismee.Tableauf.Wordleg.WordcloudsAnalyzeMultiple choice resultsOpen ended questionsAnalyzeWhere Next?Identify a questionDevelop survey Analyze dataShare resultsLessons learnedWhat Did You Find?Share ResultsWebsitehttps://catalogingunitorg.wordpress.com/Social MediaPresentationsWhere Next?Identify a questionDevelop survey Analyze dataShare resultsLessons learnedWhat Did You Find?Lessons LearnedLessons LearnedTest and retest survey before sending outNo need to for extended open periodClarify who should answer surveyThink about how you analyze questions before you include itUse open ended questions sparinglyLimit questionsWhere Next?Identify a questionDevelop survey Analyze dataShare resultsLessons learnedWhat Did You Find?Find?What Did you Where Should We Start?Types of responsesTools usedTasks completedTitles of units and peopleStructures of unitsFuture plansQuestions?TypesSurvey response rateRespondent demographicsType of Academic InstitutionUnexpected outcomesFewer normal distributionsMore bimodal distributionsWhere Next?Types of responsesTools usedTasks completedTitles of units and peopleStructures of unitsFuture plansQuestions?ToolsToolsWhere Next?Types of responsesTools usedTasks completedTitles of units and peopleStructures of unitsFuture plansQuestions?TasksTasks Completedhttps://goo.gl/48IkJgIndividual TasksFuture Skills for CatalogersWhere Next?Types of responsesTools usedTasks completedTitles of units and peopleStructures of unitsFuture plansQuestions?TitlesCataloging Unit NameTechnical Services 79Cataloging 76Cataloging and Metadata Services 14Metadata Services 12Cataloging and Metadata 8Metadata 7Professional Cataloger TitlesCatalog/Cataloging Librarian 54Metadata Librarian 29Head of Cataloging and Metadata Services9Head of Cataloging 8Head of Technical Services 8Electronic Resources Librarian 7Technical Services Librarian 7Cataloger 6Cataloging and Metadata Librarian 6Systems Librarian 6Where Next?Types of responsesTools usedTasks completedTitles of units and peopleStructures of unitsFuture plansQuestions?StructuresCurrent structuresFTE Cataloging DepartmentBroad Trends• Structures and organizational hierarchies are in flux• Three main shifts:• Grouping all tech services into single reporting unit• Splitting cataloging units into other library units, usually:• Electronic resources• Acquisitions• Collection Development• Special Collections/Archives• Digital Initiatives• Developing team models based on skill sets• Shifting structures result of increased demand for e-resources and digital collections• Cataloging staffing shifts = Loss of positions outright or refocus of staff• Increasing emphasis placed on non-faculty employees• Heavy reliance on outsourcing Where Next?Types of responsesTools usedTasks completedTitles of units and peopleStructures of unitsFuture plansQuestions?Future PlansFuture PlansWhere Next?Types of responsesTools usedTasks completedTitles of units and peopleStructures of unitsFuture plansQuestions?Questions?Utah Library Association Annual ConferenceMay 18, 2017Liz WoolcottHead of Cataloging and Metadata Servicesliz.woolcott@usu.edu @lizwoolcottJeremy MynttiHead of Digital Library Servicesjeremy.myntti@utah.edu @jmyntti

Choose Your Own Research Adventure: Developing a Technical Services Based Research Project

https://collections.lib.utah.edu/dl_files/30/3d/303d31c4b57d286a9137f53de6aa6d2ec9ae4c31.pdf

Choose Your Own Research Adventure: Developing a Technical Services Based Research Project

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The University of Utah: J. Willard Marriott Digital Library