Introduction Public Health England (PHE) carried out a consultation exercise with its People’s Panel, a group of approximately 1000 lay members who regularly participate in engagement exercises with the organisation. The aim of the consultation was to find out what members of the public think the public health system can do to put communities at the heart of public health. Method An online survey was designed by PHE. Questions covered demographics and five open questions. Members of the People’s Panel were invited to complete the survey. Data were coded and analysed thematically by Leeds Beckett University. Results In total, 342 respondents completed the survey (female, 70.5%; 55 years or over, 66.6%). Three quarters (75.7%) of respondents were members or part of social/ neighbourhood/ sports/ volunteer/ political/ faith-based/ community groups. Respondents reported that public sector organisations could best support communities and encourage involvement by: understanding local needs and priorities; raising awareness of existing provision as well as providing inclusive activities and better infrastructure. Factors considered to get in the way of or weaken community strengths and vitality included: austerity; disengagement; social isolation; political will; no ‘heart’ to the community; poor communication; and crime and anti-social behaviour. Suggestions for improvement were provided. Conclusion For the health system to put communities at the heart of public health, lay members feel more ‘local thinking’ surrounding co-production and shared decision making is needed. Improvements to communication/ information sharing within the health system as well as the promotion of the social model of health are suggested. Funders This work was funded by Public Health Englan
