This article describes a model for the evaluation of educational quality using a virtual learning environment. This model describes quantitative and qualitative aspects that are based on a set of quality attributes and evaluation procedures. Consider different dimensions and moments during the development of an online course. A conceptual model quality framework presented identifies activities of process, product and use. At the time of process, a set of elements representing stimulus to the process, which will be in compliance with quality standards are observed.This article describes a model for the evaluation of educational quality using a virtual learning environment. This model describes quantitative and qualitative aspects that are based on a set of quality attributes and evaluation procedures. Consider different dimensions and moments during the development of an online course. A conceptual model quality framework presented identifies activities of process, product and use. At the time of process, a set of elements representing stimulus to the process, which will be in compliance with quality standards are observed