With the huge grow of networked computer, the traditional way of network monitoring by walk to each computer to check the configuration may not be effective and efficient to monitor network traffic on the network infrastructure
and there are highly percentages of human error. The Project aim to deliver an efficient and effective system to replace the traditional way of network monitoring. With this Real Time Support System enable the person in charge of computer resources and networking especially the Network Administrator to monitoring the network performance and make the necessary changes to tune the network performance hence save the resources. Beside that, this project also aims to develop a low cost, easy to maintain and user-friendly windows based Real Time Support System for Small Medium Enterprise (SMEs) in Malaysia
