Careyva, Beth, MD

Goldberg, Arnold R, MD

Johnson, Melanie B, MPA

Stello, Brian, MD

English

Lehigh Valley Health Network: LVHN Scholarly Works

Lehigh Valley Health NetworkLVHN Scholarly WorksDepartment of Family MedicineDiabetes Outcomes that Matter to Patients: Use ofPatient-Reported Outcome Measures asEducational ToolsBeth Careyva MDLehigh Valley Health Network, beth_a.careyva@lvhn.orgArnold R. Goldberg MDLehigh Valley Health Network, Arnold_R.Goldberg@lvhn.orgMelanie B. Johnson MPALehigh Valley Health Network, Melanie_B.Johnson@lvhn.orgBrian Stello MDLehigh Valley Health Network, Brian.Stello@lvhn.orgFollow this and additional works at: http://scholarlyworks.lvhn.org/family-medicinePart of the Medical Specialties CommonsThis Presentation is brought to you for free and open access by LVHN Scholarly Works. It has been accepted for inclusion in LVHN Scholarly Works byan authorized administrator. For more information, please contact LibraryServices@lvhn.org.Published In/Presented AtCareyva, B., Goldberg, A., Johnson, M., Stello, B. (2015, April 26). Diabetes Outcomes that Matter to Patients: Use of Patient- ReportedOutcome Measures as Educational Tools. Presented at the Society of Teachers of Family Medicine Annual Spring Conference, OrlandoFL.© 2015 Lehigh Valley Health Network Diabetes Outcomes that Matter to Patients Use of Patient-Reported Outcome Measures as Educational Tools Beth Careyva, M.D.  Arnold Goldberg, M.D. Melanie Johnson, M.P.A. Brian Stello, M.D.  Disclosure Announcement STFM Lecture-Discussion Diabetes Outcomes that Matter to Patients April 26, 2015  The presenters have no financial relationships to disclose.  • Beth Careyva, MD • Arnold Goldberg, MD • Melanie Johnson, MPA • Brian Stello, MD Learning Objectives  ▪ Describe the pragmatic use of Patient-Reported Outcomes (PROs) to facilitate communication and enhance diabetes care ▪ Appraise PROs within the context of the Triple Aim and the Patient Centered Medical Home ▪ Employ PROs within the curriculum to emphasize social determinants of health and patient-centered and individualized care  Why diabetes? ▪ 11.3% of those over the age of 20 with DM21 ▪ WHO estimates 7th leading cause of death by 20302 ▪ More than $300 billion spent on diabetes-related medical costs in 20123  1.Centers for Disease Control and Prevention. National diabetes fact sheet: national estimates and general information on diabetes and prediabetes in the United States, 2011. Atlanta, GA: U.S. Department of Health and Human Services, Centers for Disease Control and Prevention, 2011. 2.World Health Organization. Diabetes Fact Sheet No. 312. Reviewed October 2013. www.who.int/mediacentre/factsheets/fs312/en/. Accessed May 9, 2014. 3.American Diabetes Association. Economic costs of diabetes in the U.S. in 2012. Diabetes Care 2013;36:1033-1046. Type 2 Diabetes  ▪ Optimal management requires patient activation and patient-clinician partnerships ▪ Gradual decline of beta cell function over time warrants changes to the care plan  ▪ Model for other chronic disease states Patient priorities and cost ▪ Incorporating patient priorities lowered the hemoglobin A1c (0.83%, CI 0.81-0.84%) and decreased costs ($261 USD) after one year ▪ Results most notable in those with A1c greater than 8.5% Slingerland AS, Herman WH, Redekop WK, Dijkstra RF, Wouter Jukema J, Neissen LW. Stratified patient-centered care in type 2 diabetes:  A cluster-randomized, controlled clinical trial of effectiveness and cost-effectiveness. Diabetes Care 2013;36(10):3054-61.   PROs for Diabetes ▪ May address currently unmet need to identify what is most important to patients, such as impact of diabetes on mood, finance, and relationships  ▪ Identifying challenges and priorities in diabetes care may enhance communication and improve outcomes Patient-Reported Outcomes (PROs) to Facilitate Communication Patient Reported Outcome Measures (PROs) ▪ Evidence of health from the patient’s perspective ▪ Examples include pain scales, PHQ-9 scores, and quality of life indices ▪ Increasing use across disease states and specialties  Perceptions of Quality of Life from Various Perspectives  From Presentation of San Keller, PhD, PROMIS Webinar, June 24, 2014 Why do we need Patient-Reported Outcome Measures? ▪ Biomarkers, morbidity, and mortality not adequate measures of health ▪ Certain outcomes require patient input (ie. pain) ▪ Learning what matters to patients may decrease costs Impact of Patient-Reported Outcomes ▪ Improve patient-clinician communication1 ▪ Increase detection of quality of life issues1 ▪ Further study needed to clarify impact on shared decision-making and disease oriented outcomes2 1. Boyce MB, Browne JP, Greenhalgh J. The experiences of professionals with using information from patient-reported outcome measures to improve the quality of healthcare: a systematic review of qualitative research. BMJ Qual Saf 2014;23(6):508-18. 2. Boyce MB, Brown JP. Clinician responses to using patient-reported outcome measures for quality improvement. Clinician. 2015. Accessed at http://www.qualitymeasures.ahrq.gov/expert/printView.aspx?id=48933 on March 27, 2015.   Framework of PROs Santana MJ, Feeny D. Framework to assess the effects of using patient-reported outcome measures in chronic care management. Qual Life Res. 2014;23:1505-1513.  Methods to Collect PROs PRO Collection ▪ May be collected in a variety of ways •Asking patients during visits •Survey tools- paper and computerized ▪ Examples include Beacon PROQOL and PROMIS ▪ Patients may be more forthcoming when asked via survey outside of the office visit   Patient-Reported Outcome Measure Tools Adult and Pediatric PROMIS forms available Beacon PROQOL  Ridgeway JL, Beebe TJ, Chute CG, Eton DT, et al. (2013) A Brief Patient-Reported Outcomes Quality of Life (PROQOL) Instrument to Improve Patient Care. PLoS Med 10(11): e1001548. doi:10.1371/journal.pmed.1001548 http://www.plosmedicine.org/article/info:doi/10.1371/journal.pmed.1001548 ▪ Money was the most frequently cited concern (29%) ▪ 50% reported problems paying medical bills and 40% had postponed medical care ▪ Other top selections: physical health, emotional health, monitoring health, and health behaviors  Summary: PROs to Facilitate Communication and Enhance Diabetes Care  ▪ Method to systematically assess patient priorities and provide patient centered diabetes care  ▪ May be used to increase and enhance communication both during and in between office visits Where are PROs used? From Presentation of San Keller, PhD, PROMIS Webinar, June 24, 2014 Where are PROs used? PROs within the context of the Triple Aim and PCMH Institute for Healthcare Improvement Triple Aim http://www.ihi.org/Engage/Initiatives/TripleAim/Pages/default.aspx PROs within Triple Aim PROs within Triple Aim ▪ Opportunity to enhance communication and satisfaction for patients and clinicians ▪ Facilitate delivery of patient-centered and equitable quality care for chronic illness management ▪ May decrease costs, particularly when used to assess social determinants of health  Quadruple Aim ▪ Recommendation to increase satisfaction and joy for healthcare personnel1  ▪ PROs may help support this objective by fostering relationship-centered care and engaging teams   Bodenheimer T, Sinsky C. From triple to quadruple aim: Care of the patient requires care of the provider. Ann Fam Med.2014;12:573-576. NCQA PCMH 2014 Patient centered medical home (PCMH 2014) Standards Parts 1 & 2 Training.  Accessed from ncqa.org on March 29, 2015. PROs within PCMH ▪ May be used as part of care planning and self-care support ▪ Also may be integrated as quality measures for satisfaction and key outcomes  PROs as Quality Measures ▪ National Quality Forum, National Committee for Quality Assurance, and others working to develop PRO-based performance measures (PRO-PM) ▪ Example: percentage of patients with elevated PHQ-9 score who have a reduced score after six months of follow up Basch E, Torda P, Adams K. Standards for patient-reported outcome-based performance measures. JAMA.2013:310(2):139-140. PROs as Quality Measures   Hostetter M, Klein S. Using patient-reported outcomes to improve health care quality. Quality Matters. December 2011/January 2012. Accessed at commonweathfund.org on March 27, 2015. What about time? ▪ In oncology practices, PROs found to improve efficiency ▪ More so when collected with computerized tools Velikova G, Keding A, Harley C, Cocks K, Booth L, Smith AB, Wright P, Selby PJ, Brown JM. Patients report improvements in continuity of care when quality of life assessments are used routinely in oncology practice: secondary outcomes of a randomized controlled trial. Eur J Cancer 2010;46(13):2381-2388. Summary: PROs within Triple Aim and PCMH ▪ May facilitate communication to enhance quality  ▪ Opportunity for use as quality metrics   ▪ Focusing on patient priorities may result in time and cost savings Teaching Patient Reported Outcome Measures Training Learners to Use PROs ▪ PROs may be used to teach importance of social determinants of health ▪ PROs foster incorporation of patient priorities and concerns1 ▪ Training learners to unlock the root cause of health, barriers to health, and patient priorities may improve quality of life and decrease diabetes-related complications, consistent with patient-centered care 1. Higginson IJ, Carr AJ. Measuring quality of life: using quality of life measures in the clinical setting. BMJ Clinical Research Ed. 2001;322(7297):1297-1300. Family Medicine Milestones ▪ PC-3: Partners with the patient, family, and community to improve health through disease prevention and health promotion  ▪ PC-4: Partners with the patient to address issues of ongoing signs, symptoms, or health concerns that remain over time without clear diagnosis despite evaluation and treatment, in a patient-centered, cost-effective manner  PRO Challenges ▪ Themes from a systematic review of qualitative studies addressing PRO implementation •Practical •Attitudinal •Methodological • Impact •Conceptual Issues Boyce MB, Browne JP, Greenhalgh J. The experiences of professionals with using information from patient-reported outcome measures to improve the quality of healthcare: a systematic review of qualitative research. BMJ Qual Saf 2014;23(6):508-18. Future Development of PROs ▪ PROs will play an increasingly larger role in health care and may be further incorporated into EMRs and quality metrics  ▪ Being explicit in discussing incorporation of PROs will enhance education and prepare residents for the future health care environment Where can PROs be Incorporated into Education? ▪ Didactics and Workshop Activities ▪ Precepting  ▪ Team Based Care ▪ Other Ideas? Contact Information: Beth Careyva, M.D. Assistant Professor, USF Morsani School of Medicine Lehigh Valley Health Network Beth_a.careyva@lvhn.org 

Diabetes Outcomes that Matter to Patients: Use of Patient-Reported Outcome Measures as Educational Tools

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Diabetes Outcomes that Matter to Patients: Use of Patient-Reported Outcome Measures as Educational Tools

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