Dr. Crookston’s research in academic leadership includes a national survey in which 3,000 department chairs and deans identified “dealing with problem faculty” as their stand-alone top concern. Problem colleagues in any organization include bullies, jerks, passive-aggressives, poor performers and those who are emotionally distressed. Drawing from best-selling business and leadership literature, Dr. Crookston identifies six steps for effectively dealing with a challenging colleague. Participants leave this workshop with sound practical guidance on how to act when things go wrong, but more importantly how to ensure that things go right
