Pengaruh Harga (Price) dan Kualitas Pelayanan (Service Quality) terhadap Kepuasan Pasien Rawat Inap di RSU Haji Medan

Abstract

The purpose of the research is to examine the influence of the price and service quality to consumer\u27s satisfaction at RSU Deli Medan. The result of the research indicate that the price and service quality are together have significant effect toward consumer\u27s satisfaction. The result also indicates that price have more dominant and significant effect than service quality towards consumer\u27s satisfaction at RSU Haji Meda