Determinants of job satisfaction among police officers, evidence from Ho Chi Minh City

Abstract

The purpose of this study was to explore and identify the level of satisfaction among police officers using empirical evidence from Ho Chi Minh City police in Vietnam. Determine the relationship between level job satisfactions of the police officers with demographic factors, which are gender, rank, years of service and level of education and identify the factors that affect police officers' job satisfaction such as job stress, commitment, supervisor feedback, Perceived Organizational Supports and peer cohesion. There are two types of variables used in this research which are Dependent Variables (DV) and Independent Variables (IV). The level of job satisfaction among the police officers was analyzed based on their demographic factor and the influence of the level of job satisfaction factors (independent variables) on the level of job satisfaction (dependent variable). A conceptual framework is drawn based on the variables. A prospective analysis was completed on 200 Police officers who were selected, using convenience sampling, from a population of 230 personnel at the departments. The researcher carried out analysis into the influence of autonomy, job stress, commitment, supervisor feedback, Perceived Organizational Supports and peer cohesion on job satisfaction among the officers. Regression analysis revealed the following findings. First, job stress had negative and non-significant relationship with job satisfaction. Second, autonomy, commitment, supervisor feedback, Perceived Organizational Supports and peer cohesion had moderately positive significant influence with job satisfaction. The author recommends that leadership of Police administration should pay much attention to the psychological and physiological needs of their police officers to improve upon the job satisfaction among the officers

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