Security, user experience, acceptability attributes for the integration of physical and virtual identity access management systems

Abstract

A number of systems have been developed in the recent history to provide physical and virtual identity management systems; however, most have not been very successful. Furthermore, alongside increasing the level of awareness for the need to deploy interoperable physical and virtual identity management systems, there exists an immediate need for the establishment of clear standards and guidelines for the successful integration of the two mediums. The importance and motivation for the integration of the two mediums is discussed in this paper with respect to three perspectives: Security, which includes identity; User Experience, comprising Usability; and Acceptability, containing Accessibility. Not many systems abide by such guidelines for all of these perspectives; thus, our proposed system (UbIAMS) aims to change this and provide its users with access to their services from any identity access management system rather than merely providing access to a specific set of system