Millennial Leadership Development: Building Competencies with Best Practices

Abstract

The purpose of this poster is to develop an understanding of Millennial leadership development, gain insights on how managers can use prevailing program approaches to address future leadership gaps in organizations, and provide decision-makers with recommendations when using best practice. programs to affect Millennial leadership developmentMillennial Leadership Development: Building Competencies with Best Practices Problem • Approximately 50% of the current Federal workforce is nearing retirement age (U.S. Department of Labor Bureau of Labor Statistics, 2013) • Nearly 1/3 of the Federal employees are Millennials (U.S. OPM, 2015) • Competency gaps exist in leading employees, change management, and building and mending relationships (Gentry et al., 2011) • There is no “one-size-fits-all” program that fills identified gaps to assist managers with building leadership competencies (Keller, 2009; Zingheim, 1996) • Millennial’s desire for hands-on learning and training activities make them a special group for human resource managers to develop (Kultalahti & Viitala, 2015) • Succession planning poses an incredible leadership challenge as the Baby Boomer generation retires with far fewer college-educated workers that are prepared to replace them (Groves, 2007) A leader’s organizational legacy is best preserved through actions that demonstrate care for developing a professional and competent work force (Kouzes & Posner, 2008) Purpose • Develop an understanding of Millennial leadership development • Gain insights on how managers can use prevailing program approaches to address future leadership gaps in organizations • Provide decision-makers with recommendations when using best practice programs to affect Millennial leadership development How can managers use current best practice program approaches to positively affect Millennial leader development (MLD)? Research Question What shortfalls or competency gaps (e.g., leading change, leading people, results driven, business acumen, building coalitions) can managers fill by using the best practice program approaches (e.g., 360-degree, coaching, mentoring, networking, job assignments, action learning, authentic learning) to affect Millennial leadership development? Methodology Studies identified for each program approach area: 360 (3) Coaching (4) Mentoring (5) Job Assignment (2) Networking (3) Action Learning (10) Authentic Learning (3) Implications for Practitioners Educate managers to use best practice program approaches for MLD succession and growth planning to fill leadership gaps Select program approaches that support planned MLD by specific department, sector, or organizational area Implications for Future Research Research comparing effectiveness of program approaches for MLD Conduct primary research to more clearly discern the role of the program approaches for MLD Examine how MLD influences current competency gap shortfalls Investigate how MLD changes the organizational needs for developing future generations of leaders (e.g., Generation Z) Gentry et al. (2011) U.S. OPM (2012) Conceptual Framework “How do you build organizations that merit the gifts of creativity, passion, and initiative?” (Gary Hamel, 2008) 1. What are the leadership competencies that organizations need to develop in their rising Millennial workforce? 2. What types of leadership programs perform best in producing Millennial leaders to develop the required competencies? 3. How can managers use best practice programs to develop Millennials? n=30 Studies 5 Case Studies 5 Systematic Reviews 17 Qualitative 2 Meta-analysis 1Theoretical Review i Systematic Review Thematic Analysis Engaged Stakeholders Gough et al. (2012) Briner et 2009) EBR Rigorous/Iterative Evidence Based Research (EBR) supported by engaged stakeholders throughout the systematic review process PRISMA RESULT Evidence identified specific program areas that were best for Millennial leadership development 1. Plan U.S. OPM’s(2012) core competencies aligned with Gentry et al.’s (2011) Millennial leadership practice competencies Included Studies Supporting Evidence Authors support MLD as an outcome of using the program approach Leading Change (9) Leading People (15) Results Driven (18) Business Acumen (4) Building Coalitions (4) If the program approach is: Then managers can expect: Supporting Literature by Author(s) 360-Degree Feedback Leading Change Externbrink & Inceoglu (2014); Johnson et al. (2012); Leading People Nowack & Mashihi (2012) Results Driven Coaching Leading Change Jantti & Greenhalgh (2012); Kombarakaran et al. (2008); Leading People Peet (2012); Perkins (2009) Results Driven Business Acumen Building Coalitions Mentoring Leading Change Chaudhuri & Ghosh (2012); Chen (2013); Chen (2014); Leading People Eby et al. (2013); Marcinkus Murphy (2012) Results Driven Networking Leading People Griffiths & Arenas (2014); Groves (2007); Markuns et al. Results Driven (2010) Job Assessment Results Driven McCauley et al. (1995); Zaccaro & Banks (2004) Action Learning Leading Change Brown and Czerniewicz (2010); Hirst et al. (2004); Kennedy et al. (2010); Kubiatko (2013); Leonard & Lang (2010); Narasuman et al. (2011); Shear et al. (2014); Valtonen et al. (2010); van den Beem et al. (2011); Venkatesh et al. (2014) Leading People Results Driven Business Acumen Building Coalitions Authentic Learning Leading People Jones & McCann (2005); Tennant et al. (2012); Venne & Results Driven Coleman (2010) •Drive for results •Deciding/Initiating Action •Goal setting/Prioritization •Analyzing •Technology •IT Competency Engag al. (Evidence and Synthesis Moher et al. (2009) Day (2000); Day et al. (2014) Findings and Conclusions Technical knowledge is a significant antecedent of the results driven competency for Millennials (Jones & McCann, 2005) Developing the results driven competency underpins leadership development of the Millennial cohort (Jantti & Greenhalgh, 2012) Coaching and action learning approaches act to enhance developing all five core competencies (U.S. OPM, 2012) Reverse mentoring capitalizes on Millennial interpersonal capabilities and preferences to develop leading people competencies through direct exposure to Baby Boomers (Marcinkus Murphy, 2012) Action learning can be tailored, and used with other approaches to build specific competencies while developing organizational leadership skills (Leonard & Lang, 2010) Leadership programs should be informed by the best available scientific evidence (Externbrink & Inceoglu, 2014

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