research
A Fit between Clinical Workflow and Health Care Information Systems: Not waiting for Godot but making the journey
- Publication date
- 2 December 2009
- Publisher
- Health care has long suffered from inefficiencies due to the fragmentation of patient
care information and the lack of coordination between health professionals
[1]. Health care information systems (HISs) have been lauded as tools to remedy
such inefficiencies [2, 3]. The primary idea behind the support of their implementation
in health care is that these systems support clinical workflow and thereby
decrease medical errors [2]. However, their introduction to health care settings
have been accompanied by a transformation of the way their primary users, care
providers, carry out clinical tasks and establish or maintain work relationships
[4]. Studies have shown that these transformations have not always been productive
[5, 6].