Medication Therapy Management provides the community with many benefits. In order to demonstrate the importance, we used pharmacist surveys to convey how often MTM is utilized, pharmacists perspectives on service utilization and challenges, and goals and expectations of the outcomes of MTM services

Brooks, Krista

Henderson, Aimee

Richey, Jordyn

Thompson, Victoria

English

SWOSU Digital Commons (Southwestern Oklahoma State University)

Southwestern Oklahoma State UniversitySWOSU Digital CommonsFaculty Articles & Research Pharmacy Practice11-15-2018MEDICATION THERAPY MANAGEMENT:Empowering the PatientAimee HendersonSouthwestern Oklahoma State UniversityKrista BrooksSouthwestern Oklahoma State UniversityJordyn RicheySouthwestern Oklahoma State UniversityVictoria ThompsonSouthwestern Oklahoma State UniversityAbstractMedication Therapy Management provides the community with many benefits. In order to demonstratethe importance, we used pharmacist surveys to convey how often MTM is utilized, pharmacistsperspectives on service utilization and challenges, and goals and expectations of the outcomes of MTMservices.Follow this and additional works at: https://dc.swosu.edu/cop_pp_articlesPart of the Pharmacy and Pharmaceutical Sciences CommonsThis Poster is brought to you for free and open access by the Pharmacy Practice at SWOSU Digital Commons. It has been accepted for inclusion inFaculty Articles & Research by an authorized administrator of SWOSU Digital Commons. An ADA compliant document is available upon request. Formore information, please contact phillip.fitzsimmons@swosu.edu.Recommended CitationHenderson, Aimee; Brooks, Krista; Richey, Jordyn; and Thompson, Victoria, "MEDICATION THERAPY MANAGEMENT:Empowering the Patient" (2018). Faculty Articles & Research. 31.https://dc.swosu.edu/cop_pp_articles/31MEDICATION THERAPY MANAGEMENT: Empowering the PatientDr. Aimee Henderson, Dr. Krista Brooks, Jordyn Richey, Victoria ThompsonSouthwestern Oklahoma State University™, Weatherford, OklahomaINTRODUCTIONMedication Therapy Management provides the community with many benefits. In order to demonstrate the importance, we used pharmacist surveys to convey how often MTM is utilized, pharmacists perspectives on service utilization and challenges, and goals and expectations of the outcomes of MTM services.OBJECTIVEThe purpose of this research is to educate and highlight the important beneficial outcomes patients, pharmacists, and other healthcare providers receive from Medication Therapy Management (MTM); as well as, identify challenges or negative connotations towards these services.AuthorDisclosureAuthors of this presentation have nothing to disclose concerning possible financial or personal  relationships with commercial entities that may have a direct or indirect  interest in the subject matter of this presentation.CONCLUSIONSFrom the results, we can conclude that the majority of those surveyed believed MTM services were somewhat beneficial for patients, pharmacists, and healthcare professionals. Additionally, the majority stated they have a good understanding on the process, purpose, and outcomes of MTM services, as well as frequently meet their goals. Based on the data gathered, the majority of pharmacists surveyed believe MTM services help to improve patient outcomes and their primary goal is decreasing medication-related adverse reactions, medication interactions, and costs.However, the most challenging aspect those surveyed expressed relating to MTM services was time management.Our goal is to utilize this information in educating patients on the importance of medication therapy management and promote a sense of openness between patients and healthcare providers in hopes to further identify health-related issues in patients.METHODS/STUDY POPULATIONInformation was gathered via online resources such as cms.gov, amcp.org, pqaaliance.org, etc.; evaluating journal articles; and conducting surveys with pharmacists who have first-hand experience. After analyzing such data, we will compile the perception, benefits, and challenges associated with MTM services. The study population includes licensed pharmacists who are practicing community pharmacy in the state of Oklahoma.SURVEY ITEMS AND DATAREFERENCESFact Sheet Summary of 2017 MTM Programs. 2017 Medicare Part D Medication Therapy Management (MTM) Programs. https://www.cms.gov/Medicare/Prescription-Drug-Coverage/PrescriptionDrugCovContra/Downloads/CY2017-MTM-Fact-Sheet.pdf. Published August 16, 2017. Accessed April 8, 2018.ISADEX Corporation. Quality Improvement. PQA Improvement. https://pqaalliance.org/resources/improvement.asp. Accessed April 8, 2018.Medication Therapy Management (MTM) Resources. Medication Therapy Management (MTM) Resources: Academy of Managed Care Pharmacy. http://www.amcp.org/MTMResources/. Accessed April 8, 2018.MTM. CMS.gov Centers for Medicare & Medicaid Services. https://www.cms.gov/Medicare/Prescription-Drug-Coverage/PrescriptionDrugCovContra/MTM.html. Published January 31, 2018. Accessed April 8, 2018.2. How often do you utilize MTM services?3. Do you provide MTM services for patients other than those required by Medicare?4. Which of the following would you say is the most challenging aspect of MTM services?5. Which goal best defines your primary goal for MTM services?A. At least once per dayB. At least once per weekC. A few times per monthD. At least once per monthE. Rarely utilizedA. YesB. NoA. Patient disinterestB. Lack of motivationC. Time managementD. Communicating efficiently with your patientsE. Meeting requirements A. Improve collaborations between physicians and other healthcare providersB. Ensure target quality measures are fully metC. Decrease medication-related problems, such as adverse reactions, medication interactions, and costsD. Empower patients to have an active role in their medication and healthcare management 0%5%10%15%20%25%30%35%40%45%A B C D E1. Why do you believe pharmacists should implement MTM services?A. Improves patient outcomesB. Insurance requires me to do itC. Lowers healthcare utilization costsD. Enables pharmacists to provide clinical services0%5%10%15%20%25%30%35%40%45%50%55%60%A B C DYes36%No64%0%5%10%15%20%25%30%35%40%45%50%A B C D E0%5%10%15%20%25%30%35%40%45%A B C D0% 10% 17% 40% 33%10. What level is your understanding on the process, purpose, and outcomes of MTM?No understanding Slight Understanding Average Understanding Good Understanding Complete Understanding5% 7% 36% 40% 12%9. How often are you meeting your MTM goals?Never Meeting Goals Rarely Meeting Goals Occassionally Meeting Goals Frequently Meeting Goals Always Meeting Goals2% 29% 10% 38% 21%6. How Beneficial do you believe MTM services are for your patientsNot Beneficial Slightly Beneficial Neutral Somewhat Beneficial Very Beneficial7% 31% 12% 31% 19%7. How beneficial do you believe MTM services are for you and other pharmacists?Not beneficial Slightly Beneficial Neutral Somewhat Beneficial Very Beneficial7% 31% 14% 38% 10%8. How beneficial do you believe MTM services are for other Healthcare Professionals?Not beneficial Slightly Beneficial Neutral Somewhat Beneficial Very BeneficialIMPLICATIONSIllustrate the collected data in a handout to give to pharmacists and patients to identify the positive mindset and challenging aspects regarding MTM services.Educate pharmacy students on the current working pharmacists’ feelings expressed towards MTM services; as well as, initiating problem-solving ideas to overcome challenges in the future.

MEDICATION THERAPY MANAGEMENT: \u3ci\u3eEmpowering the Patient\u3c/i\u3e

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MEDICATION THERAPY MANAGEMENT: \u3ci\u3eEmpowering the Patient\u3c/i\u3e

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