Lathrop, Janet

English

University of New Hampshire

University of New Hampshire
University of New Hampshire Scholars' Repository
Media Relations Administrative Offices
5-23-2001
UNH Newmarket International Partnership
Benefits Business Grads
Janet Lathrop
Follow this and additional works at: https://scholars.unh.edu/news
This News Article is brought to you for free and open access by the Administrative Offices at University of New Hampshire Scholars' Repository. It has
been accepted for inclusion in Media Relations by an authorized administrator of University of New Hampshire Scholars' Repository. For more
information, please contact nicole.hentz@unh.edu.
Recommended Citation
Lathrop, Janet, "UNH Newmarket International Partnership Benefits Business Grads" (2001). UNH Today. 2490.
https://scholars.unh.edu/news/2490
11/8/17, 11'42 AMUNH-Newmarket International Partnership Benefits Business Grads
Page 1 of 3http://www.unh.edu/delete/news/news_releases/2001/may/jl_20010523delphi.html
UNH
Whittemore
School of
Business
and
Economics 
UNH-Newmarket International
Partnership Benefits Business
Grads
By Janet Lathrop
UNH News Bureau 
603-862-1460
May 23, 2001
DURHAM, N.H. -- Among the 2,400-plus University
of New Hampshire students who received a degree last
weekend were 33 hospitality management graduates at
UNH's Whittemore School of Business and Economics
who took home more than one diploma.
While at UNH, the select group earned an added,
valuable symbol of accomplishment -- certification in
the use of Delphi software. Delphi is the hospitality
industry's leading sales and catering tool, used by hotels
worldwide to arrange smooth-running, financially
successful conventions and meetings. The software is a
product of Portsmouth-based Newmarket International,
Inc., which recently donated the cutting-edge computer
software to UNH. Jay Krupp, Newmarket's director of
educational development and a 1992 UNH Whittemore
School graduate himself, led the expert training of the
33 new users.
"Every major hotel corporation in the world is a
Newmarket International customer," Krupp says. "Take
a look at the hospitality industry want ads on any given
Sunday. Most will mention that proficiency in Delphi is,
if not a necessity, then highly desirable. Because it has
become a basic tool -- used by thousands of properties
throughout the industry -- it makes any young job
hunter instantly more attractive as a new hire."
Krupp adds, "This certification gives great value to the
Whittemore School students. It's good to know, as they
do, how many cubic yards of fresh air move through a
hotel each hour," he says. "But this software
certification will get them a job."
11/8/17, 11'42 AMUNH-Newmarket International Partnership Benefits Business Grads
Page 2 of 3http://www.unh.edu/delete/news/news_releases/2001/may/jl_20010523delphi.html
 It was Udo Schlentrich, visiting professor of hospitality
management at the Whittemore School and the students'
advisor, who contacted Krupp about training UNH
business school students in Delphi. "I was just delighted
to find that we have the world's leading hospitality
industry software developer right next door in
Portsmouth," Schlentrich said. As a former luxury hotel
manager, director of Hilton International and a founder
of the Omni group, he stresses that "this software is just
critical. It is really bringing the UNH program to a level
that no other school of hospitality management in the
country can offer."
He assigned the students a case study as part of their
Delphi course work. They booked a convention at a
"virtual hotel" and then submited a bid to Schlentrich
and Krupp as the "client" meeting planners. "They did a
great job," Schlentrich reports. "And this was a stretch
for them, because we assigned a very complex, multi-
dimensional, real-world kind of problem. It was quite a
challenge and they rose to it well."
Newmarket International -- with offices in London and
Singapore as well as Portsmouth -- designed Delphi
software to streamline the work of hotel marketing
directors booking conferences and conventions. What
once took days of juggling room rates, AV equipment,
catering and banquet facilities now can be done in an
hour or two by a skillful user, Krupp explains. "It helps
sales managers make higher commissions and spend
their time on sales rather than on administration." New,
faster and more convenient Web-based products are
coming soon, he added.
Aside from the pleasure of seeing Newmarket donate
about $40,000 worth of software to the Whittemore
School, Krupp takes another kind of satisfaction in
seeing UNH students attain the Delphi certification.
"They're a wonderful group of potential employees," he
notes. "I got to know some of these students well
enough to want to contact them after graduation," he
said. In fact, Newmarket has hired well over 50 UNH
graduates in the last several years, he adds, and the
company is still growing, with Delphi users at 3,000
properties in 43 countries.
Back to UNH News Bureau
11/8/17, 11'42 AMUNH-Newmarket International Partnership Benefits Business Grads
Page 3 of 3http://www.unh.edu/delete/news/news_releases/2001/may/jl_20010523delphi.html


UNH Newmarket International Partnership Benefits Business Grads

UNH Scholars' Repository

University of New HampshireUniversity of New Hampshire Scholars' RepositoryMedia Relations Administrative Offices5-23-2001UNH Newmarket International PartnershipBenefits Business GradsJanet LathropFollow this and additional works at: https://scholars.unh.edu/newsThis News Article is brought to you for free and open access by the Administrative Offices at University of New Hampshire Scholars' Repository. It hasbeen accepted for inclusion in Media Relations by an authorized administrator of University of New Hampshire Scholars' Repository. For moreinformation, please contact nicole.hentz@unh.edu.Recommended CitationLathrop, Janet, "UNH Newmarket International Partnership Benefits Business Grads" (2001). UNH Today. 2490.https://scholars.unh.edu/news/249011/8/17, 11'42 AMUNH-Newmarket International Partnership Benefits Business GradsPage 1 of 3http://www.unh.edu/delete/news/news_releases/2001/may/jl_20010523delphi.htmlUNHWhittemoreSchool ofBusinessandEconomics UNH-Newmarket InternationalPartnership Benefits BusinessGradsBy Janet LathropUNH News Bureau 603-862-1460May 23, 2001DURHAM, N.H. -- Among the 2,400-plus Universityof New Hampshire students who received a degree lastweekend were 33 hospitality management graduates atUNH's Whittemore School of Business and Economicswho took home more than one diploma.While at UNH, the select group earned an added,valuable symbol of accomplishment -- certification inthe use of Delphi software. Delphi is the hospitalityindustry's leading sales and catering tool, used by hotelsworldwide to arrange smooth-running, financiallysuccessful conventions and meetings. The software is aproduct of Portsmouth-based Newmarket International,Inc., which recently donated the cutting-edge computersoftware to UNH. Jay Krupp, Newmarket's director ofeducational development and a 1992 UNH WhittemoreSchool graduate himself, led the expert training of the33 new users."Every major hotel corporation in the world is aNewmarket International customer," Krupp says. "Takea look at the hospitality industry want ads on any givenSunday. Most will mention that proficiency in Delphi is,if not a necessity, then highly desirable. Because it hasbecome a basic tool -- used by thousands of propertiesthroughout the industry -- it makes any young jobhunter instantly more attractive as a new hire."Krupp adds, "This certification gives great value to theWhittemore School students. It's good to know, as theydo, how many cubic yards of fresh air move through ahotel each hour," he says. "But this softwarecertification will get them a job."11/8/17, 11'42 AMUNH-Newmarket International Partnership Benefits Business GradsPage 2 of 3http://www.unh.edu/delete/news/news_releases/2001/may/jl_20010523delphi.html It was Udo Schlentrich, visiting professor of hospitalitymanagement at the Whittemore School and the students'advisor, who contacted Krupp about training UNHbusiness school students in Delphi. "I was just delightedto find that we have the world's leading hospitalityindustry software developer right next door inPortsmouth," Schlentrich said. As a former luxury hotelmanager, director of Hilton International and a founderof the Omni group, he stresses that "this software is justcritical. It is really bringing the UNH program to a levelthat no other school of hospitality management in thecountry can offer."He assigned the students a case study as part of theirDelphi course work. They booked a convention at a"virtual hotel" and then submited a bid to Schlentrichand Krupp as the "client" meeting planners. "They did agreat job," Schlentrich reports. "And this was a stretchfor them, because we assigned a very complex, multi-dimensional, real-world kind of problem. It was quite achallenge and they rose to it well."Newmarket International -- with offices in London andSingapore as well as Portsmouth -- designed Delphisoftware to streamline the work of hotel marketingdirectors booking conferences and conventions. Whatonce took days of juggling room rates, AV equipment,catering and banquet facilities now can be done in anhour or two by a skillful user, Krupp explains. "It helpssales managers make higher commissions and spendtheir time on sales rather than on administration." New,faster and more convenient Web-based products arecoming soon, he added.Aside from the pleasure of seeing Newmarket donateabout $40,000 worth of software to the WhittemoreSchool, Krupp takes another kind of satisfaction inseeing UNH students attain the Delphi certification."They're a wonderful group of potential employees," henotes. "I got to know some of these students wellenough to want to contact them after graduation," hesaid. In fact, Newmarket has hired well over 50 UNHgraduates in the last several years, he adds, and thecompany is still growing, with Delphi users at 3,000properties in 43 countries.Back to UNH News Bureau11/8/17, 11'42 AMUNH-Newmarket International Partnership Benefits Business GradsPage 3 of 3http://www.unh.edu/delete/news/news_releases/2001/may/jl_20010523delphi.html

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UNH Newmarket International Partnership Benefits Business Grads

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