Knowledge Networks: Differences and Performance Effects

Abstract

A  survey  of  141 small  &  medium  sized  enterprise  (SME) principals  reveals  two distinctly different types of knowledge networks  based upon the principal s perception of whether or not networks provide a significant benefit to their firm.   Significant differences exist in the type  of  information  exchanged,  the type  of  networks  maintained,  and  how  networking activities contribute to the competitive position and performance of the firm.  Firms that see benefits  to  networking  maintain  intense  and  broad  networks  oriented  towards  potential knowledge.   Assimilating  this knowledge, they gain competitive advantage and maintain higher levels of performance. Those that do not see a benefit to networking activities maintain less  intensive  networks,  exchanging  experientially  based  information;  information that  is 'tried and true" and which can be adapted to incrementally improve their operations

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