The socio-economic development of countries is a key factor for the growth of people mobility, bringing an increase of inter and extra continental air passengers flows. On the other side, the leading model business of low cost companies is decreasing the revenues of airports coming from the avio operations. The two effects are increasing the awareness of airports management, historically focused on the avio operations, towards the mix of avio and commercial revenues. AIRBench is a DEA-based benchmark model developed by the ORO Group of Poltecnico di Torino and BDS, a consulting company specialized in the sector of airports management. Differently from other works in the literature, AIRBench uses data that can be obtained by publicly available documents and databases (consolidated balance sheets, web sites, and ENAC data) in order to link both avio and commercial revenues to the airports performances. The DEA-based method is applied to a panel of 21 airports (both Italian and European airports) in order to build a comparison of airports performances and to obtain a panel of reference management practices to evaluate additional airports. Moreover, given the airports considered efficient by the DEA models, a detailed analysis of causes, opportunities and threads for non-efficient airports is presented
