Johnson, Matthew D.

English

Hy-Vee has always prided itself at being the best around in customer service. It has been the cornerstone of our company for the last 75 years and guides the way that we conduct every part of our business.  With the incredible expansion of our catering business over the last decade, it became evident that we were not providing the level of service that our clients had come to expect of us. This lack of service came in several ways but all were traced back to a simple lack of adequate recordkeeping.  A review of the company\u27s method for storing catering information showed us that the two methods most widely in use were both error prone and required much more labor then was really reasonable to expend on it.  After carefully reviewing the needs of the company and the desires of the end users, it was decided that the best possible rout that we could take to rectify this situation was to develop a new computerized storage system that could help us improve our customer service level while eliminating extra work for our employees and mountains of paperwork pilled up in our stores

Beadle Scholar at Dakota State University

Dakota State UniversityBeadle ScholarMasters ThesesFall 12-1-2004A Centralized Storage System for CateringInformationMatthew D. JohnsonDakota State UniversityFollow this and additional works at: https://scholar.dsu.edu/thesesThis Thesis is brought to you for free and open access by Beadle Scholar. It has been accepted for inclusion in Masters Theses by an authorizedadministrator of Beadle Scholar. For more information, please contact repository@dsu.edu.Recommended CitationJohnson, Matthew D., "A Centralized Storage System for Catering Information" (2004). Masters Theses. 62.https://scholar.dsu.edu/theses/62

A Centralized Storage System for Catering Information

https://scholar.dsu.edu/cgi/viewcontent.cgi?article=1061&amp;context=theses

A Centralized Storage System for Catering Information

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Beadle Scholar at Dakota State University