The International Institute for Science, Technology and Education (IISTE)
Abstract
From the beginning of the last decade the private universities have been playing massive role at tertiary education in Bangladesh. It has almost changed the total scenario, story line of the education system of the last 200 years. Private universities started with a vision, goal and amid so many barriers and obstacles. It has also sound attainment and contribution to the nation. Quality education is a prerequisite for sustainable development. For finding the determinants of quality tertiary education, studies suggest inclusion of relevant variables, as the customers are well diversified with students, their parents and guardians, and academic and administrative staff- each having different needs and objectives. Thus, this paper tries to incorporate forty nine “Quality Characteristics” which previously found significant by various studies with a few uniquely appropriate local characteristics. The results show that the quality of private university education mainly depends upon the competence of their academic and administrative staff, the content of their curriculum, reliability of the institution, and the attitude of their staff. Keywords: Quality Dimensions, Customers, Public Universities, Private Universitie
