The Impact of Work Characteristics on Bank Employees' Motivation in Hanoi: Application of Job Characteristics’ Theory of Hackman and Oldham (1980)

Abstract

This research was conducted to investigate the impact of of work characteristics on bank employees' motivation in Hanoi, Vietnam based on job characteristics’ theory of Hackman and Oldham (1980). Data were collected through a survey with 150 bank employees from Hanoi. With this data, we have used Cronbach's Alpha, EFA and correlation analysis to determine the level of impact of the independent variable on the dependent variable, i.e. bank employees' motivation. The results showed that the determinant is the work characteristics which have positive relationships with bank employees' motivation in Hanoi. Based on this finding, this paper gives several recommendations for improvement bank employees' motivation in Hanoi. Keywords: motivation, work characteristics, bank employees JEL codes: M54, J53, G21 DOI: 10.7176/EJBM/11-27-11 Publication date:September 30th 201