Performance management i en krisetid

Abstract

This article critically examines perfor- mance management. Performance management is an overall trend in manage- ment that focuses on Key Performance Indicators, generating and utilizing knowledge about the performance of employees in or- der to generate constant organizational performance and improvement. In the article we examine whether performance management is an effective management discipline in our contemporary times. We argue that our contemporary times after the financial crisis are more complex and filled with ambiguities than ever. In order to practice effective organizational leadership, this means that leaders must be able to navigate in and handle increasingly complex realities. Based on a theoretical discussion, exemplified by empirical materials, we argue that the performance management objectives of control, management and learning must be well-balanced and skillfully implemented in organizational practices for this discipline to actually support individual and organizational high-performance in times of complexity and ambiguity.Denne artikel undersøger, om 'performance management'-eller på dansk præstationsledelse— er et effektivt svar på de udfordringer, som organisationer står overfor i krisetider. I tiden efter finanskrisen i september 2008 er det blevet endnu mere relevant for ledere at kunne navigere i en brydningsfyldt krisetid, hvor fast grund under fødderne er svær at finde. I artiklen argumenteres for, at ledelse i en sådan krisetid godt kan drage inspiration fra præstationsledelsesparadigmet og dets fokus på styring, kontrol og læring, men kun hvis lederne formår at integrere og balancere netop styring, kontrol og læring

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