The focus of this thesis is ”Quality Leadership in Danish Hospitals” and the conditions for good
quality development on the operational level. Within this framework it is the objective of the thesis
in three selected hospitals, geographically spread over the country, to investigate the view of the
concept “quality” among department leaders from five referral centers and its impact on the
department's quality work. The overall quality concept in the three hospitals is based on two
different leadership technologies: Total Quality Management and Accreditation. Two of the
hospitals have applied the TQM model as leadership technology but use the method in different
ways. The third hospital applies Accreditation. Accordingly the three hospitals have organized in
separate ways....
