No recreational or leisure-time program can rise above the level of its leadership. No matter how fine the objectives of the Board of Directors and the Executive, if they are not matched by competence of those who actually provide leadership, they fail.
From the standpoint of objectives and policies, nothing so directly determines the value and outcome of a Social Group Work Agency as the leaders in program activities. It is the Group Leaders, whether paid or volunteer, within an agency that reduce to a minimum the gap between the possible and actual effectiveness of the program