A Study of Attrition in Higher Education with Implications for Supportive Services

Abstract

The purpose of this study was to examine the reasons why students do not return to Marshall University for a second semester. The intention was to ascertain the reasons why they choose not to re-enroll at Marshall and to assess their level of satisfaction while they were enrolled. Findings will indicate reasons why students consider other options for their second semester and will show the basis as to why they chose not to re-enroll for a second consecutive semester. Even though the enrollment at Marshall may be increasing, the ability to retain students is becoming more complex. The data obtained through this study did reveal a need for additional supportive services, and offers a better understanding of factors that contribute to students deciding not to re-enroll at Marshall University

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