Seago, Kate

Seamans, Marsha

English

University of Kentucky

University of KentuckyUKnowledgeLibrary Presentations University of Kentucky Libraries5-16-2013Changing Landscape of Technical ServicesKate SeagoUniversity of Kentucky, kseago@email.uky.eduMarsha SeamansUniversity of Kentucky, marsha.seamans@uky.eduRight click to open a feedback form in a new tab to let us know how this document benefits you.Follow this and additional works at: https://uknowledge.uky.edu/libraries_presentPart of the Library and Information Science CommonsThis Presentation is brought to you for free and open access by the University of Kentucky Libraries at UKnowledge. It has been accepted for inclusionin Library Presentations by an authorized administrator of UKnowledge. For more information, please contact UKnowledge@lsv.uky.edu.Repository CitationSeago, Kate and Seamans, Marsha, "Changing Landscape of Technical Services" (2013). Library Presentations. 56.https://uknowledge.uky.edu/libraries_present/56Changing Landscape of Technical Services Perspectives from Acquisitions and Cataloging Kate Seago, Director, Acquisitions Marsha Seamans, Director, Cataloging & Database Integrity University of Kentucky    OVGTSL 2013  The Changing Landscape Technology User Expectations Resources Ownership vs. Access Standards Changing/Developing Our Expectations   OVGTSL 2013  Technology New formats  New technologies Agile based development  Discovery tools Next Generation Systems Open Source Software OVGTSL 2013  User Expectations Just in time Delivery where they are Options for Discovery Open Access  OVGTSL 2013  Standards Changing or New Global Knowledge Base NISO standards Changing Cataloging Rules Ability to handle items that may not have MARC records OVGTSL 2013  Our Expectations Generational Differences Collection Development Just in Time vs. Just in Case Patrons will use our interfaces   OVGTSL 2013  ACQUISITIONS VIEW Electronic resources Shift from Ownership to Access Budget Constraints Skill sets Electronic serials and databases primary Demand driven options OVGTSL 2013  Acquisitions Skills Accuracy Communication Repetitive Tasks Good Penmanship Reliable Follow Directions Problem solving Reference skills Internet Shopping License Reading Problem Solving File Management Technology Workflow Management OVGTSL 2013  Transitioning Staff Training Experimentation Trials Taking Chances Incremental Changes Finding the Niche OVGTSL 2013  Organizational Change  Strategic hire staff as positions open Look at the entire organization Staff development Develop culture of change  OVGTSL 2013  Demand Driven Acquisitions ILL Requests  Load records  Users decide which items the library buys Threat to core collections? Opportunities to better serve our users OVGTSL 2013  LANDSCAPE OF CATALOGING Relevancy Efficiency RDA More digital and electronic formats Hidden Collections Outsourcing Staffing / Budgetary constraints  OVGTSL 2013  Relevancy /Future of Cataloging – “Day of the legalistic, perfectionist, or bibliographic cataloger is over; the day of the pragmatic cataloger has begun”  • All cataloging practices and conventions should be meaningful • Organizational structure, streamlining, centralizing important   OVGTSL 2013  What are we called  Data Management and Access ; Access Records Management  Resource Access ; Resource Description & Access Dept.  Collection Management & Metadata Services Resource Services & Technology Digital Service & Strategies ; Digital Services  Logistics & Resources Distribution Services  Educational Resources Support Metadata Development Technical Services ; Collection Services ; Information Access Services Cataloging & Database Integrity  Digital Initiatives ; E-Resources OVGTSL 2013  OVGTSL 2013  … But What’s in a Name Reflects new responsibilities for cataloging along with traditional tasks Work has to change along with the name  Catalogers – link in the chain that helps get information where it needs to be  OVGTSL 2013  RDA : Resource Description and Access  “Another layer in the continuum of records in the library catalog” (Winjum,TSQ 30:2(2013)  Catalogers add controlled vocabulary & classification (value)  Catalogers need to know what is going to be different in how they prepare records and organize the catalog  OVGTSL 2013  Implementing RDA  “RDA is very easy for cataloging books” (Bothmann, OLAC Preconference 2012) – Start playing with it! Learn to let go (of rules) (of past) (of pretty) OCLC: Don’t change AACR2 >< RDA  Take what you see, Accept what you get  Un-Learn MARC speak  – “metadata elements”  Plan – create an implementation calendar  – Look at what others have done, and thank them!  – Who will learn, who will teach, when will you start OVGTSL 2013  Decreased print/Rise of E-Everything  Develop and document workflows Update skill sets of catalogers Batch Processing  Vendor records Provider neutral records  OVGTSL 2013  Hidden collections Finding, identifying, prioritizing Expose accessioned collections and digital collections Collaborative retention initiative agreements Work closely with special collections/archives to create metadata and develop crosswalks   OVGTSL 2013  Outsourcing Throw out assumptions, both in-house expense and outsourcing “evils”  Re-evaluate validity of local exceptions  Always sample batches and packages  Have agreed-upon quality control procedures  Considering “in-sourcing”  – If special handling is required, may be cheaper to do in-house  Assess and reassess blend of in-house and outsourcing Use your cataloger hours wisely!  OVGTSL 2013  Metadata skills Consultative or active  Describing digital resources & collections Deciding what metadata to use  Maintaining data; Providing consistency  Controlled vocabularies  Catalogers are skilled in following standards, paying attention to detail, project management, organization and the ability to make information easier to find   OVGTSL 2013  Staffing  Less likely that cataloging positions get filled Important to assess the skills present and hire for new skills  (Traditional materials + Digital/Electronic materials + Hidden Collections + Discovery Layers) – (Staff) = Repurposing  OVGTSL 2013  ROLE OF THE MANAGER Articulating value-added roles Advocating for department needs Monthly/Quarterly/Annual reports that document department’s achievements Communication  Documentation – “Well run departments in technical services have documentation for every policy, every task, and every procedure” (Branton, Mississippi Libraries (2003) OVGTSL 2013  More roles  Know the experience, expertise, strengths and interests of staff, as well as their weaknesses Carefully written job descriptions Repurposing staff; hiring for new skills “It takes a special kind of courage to want to supervise & motivate others toward a common goal” (Branton, Mississippi Libraries (2003)  OVGTSL 2013  Resources  Branton, Ann. “Guidelines for Supervising and Managing a Cataloging Department.” Mississippi Libraries, v. 67, issue 1, p. 16-18 (Spring 2003). Cerbo, Michael A., II. “Is There a Future for Library Catalogers?” Cataloging & Classification Quarterly, 49:4, 323-327 (2011)  Coffman, Steve. “The Decline and Fall of the Library Empire.” Searcher, v.20, no.3 (April 2012). Eden, Bradford Lee, ed. Innovative Redesign and Reorganization of Library Technical Services (Westport, Conn., Libraries Unlimited, 2004)  Eden, Bradford Lee, ed. More Innovative Redesign and Reorganization of Library Technical Services (Westport, Conn., Libraries Unlimited, 2009)  Goldberg, Tyler and Angel Clemons. “”The Difficult We Do Right Away, the Impossible Takes a Little Longer”: a History of the University of Louisville Libraries’ Cataloging Department.” Kentucky Libraries, 73, no. 1, p. 27-32 (Winter 2009)  Holden, Jesse.  Acquisitions in the new information universe: core competencies and ethical practices (New York: Neal-Schuman, 2010) Inter, Sheila S., Peggy Johnson. Fundamentals of Technical Services Management (Chicago: American Library Association, 2008)  Kotter, John P. Our iceberg is melting (New York: St. Martin’s Press, 2006)   OVGTSL 2013  Resources, cont.   Lubas, Rebecca, ed. Practical Strategies for Cataloging Departments (Santa Barbara, Calif.: Libraries Unlimited, 2011) Lubas, Rebecca and Bobby Bothmann. “Managing Cataloging Departments, or the Accidental Leader,” OLAC Preconference, 2012. http://olacinc.org/drupal/?q=node/486 Nixon, Judith M., Robert S. Freeman and Suzanne M. Ward, editors. Patron-driven acquisitions: current successes and future directions (London: Routledge, 2011) Osborn, Andrew D. The Crisis in Cataloging: a Paper Read Before the American Library Institute at the Harvard Faculty Club, June 21, 1941 (American Library Institute, 1941) Panchyshyn, Roman S. “Asking the Right Questions: an E-Resource Checklist for Documenting Cataloging Decisions for Batch Cataloging Projects.” Technical Services Quarterly, 30:1, 15-37 (2013). Sanchez, Elaine. Emerging Issues in Academic Library Cataloging & Technical Services (New York: Primary Research Group, 2007)  Taber, Anne Marie and Mary Jane Conger. “Relevance Recognized: Value-Added Cataloging for Departmental and Digital Collections.” Cataloging & Classification Quarterly, 48:6/7, 585-601 (2010)  Winjum, Roberta. ”Technical Services Report: Technical Services in Evolution: the Discussion Continues. A Report of the ALCTS Technical Services Managers in Academic Libraries Interest Group Program, American Library Association Annual Conference, Anaheim, June 2012. Technical Services Quarterly, 30:2, 201-206 (2013)  OVGTSL 2013  QUESTIONS?  OVGTSL 2013  

Changing Landscape of Technical Services

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Changing Landscape of Technical Services

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