This work shows the results of a research activity aimed at characterizing the energy habits of Italian residential users. In detail, by the energy simulation of a buildings sample, the opportunity to implement a demand/response program (DR) has been investigated. Italian residential utilities are poorly electrified and flexible loads are low. The presence of an automation system is an essential requirement for participating in a DR program and, in addition, it can allow important reductions in energy consumption. In this work the characteristics of three control systems have been defined,
based on the services incidence on energy consumptions along with a sensitivity analysis on some energy drivers. Using the procedure established by the European Standard EN 15232, the achievable
energy and economic savings have been evaluated. Finally, a financial analysis of the investments has been carried out, considering also the incentives provided by the Italian regulations. The payback
time is generally not very long: depending on the control system features it varies from 7 to 10 years; moreover, the automation system installation within dwellings is a relatively simple activity, which is
characterized by a limited execution times and by an initial expenditure ranging in 1000 € to 4000 €, related to the three sample systems
