Exploring Standardized Patients’ Perspectives on Working with Medical Students

Abstract

Little is known about how working with emerging medical professionals affects Standardized Patients’ (SPs’) professional identities, yet understanding the SP-medical student interaction could be useful for screening SPs, supporting SP professional identity formation, and bridging the SP and medical student cultures. This project provides the unique perspective of SPs involved in the growth of medical students into physicians. Qualitative methods were used to understand the SPs’ perspectives. Two researchers, without evaluative relationships with the SPs, conducted 2 one-hour focus group interviews (n=3; n=9) using a semi-structured interview protocol. Interviews were audio-recorded and transcribed verbatim. Three researchers independently analyzed the transcripts to identify clusters of meaning and codes. Codes identified by consensus and analysis continued until saturation was reached, followed by identification of categories and themes. To ensure credibility and trustworthiness of the results, investigators used triangulation of methods and researchers, prolonged engagement with the data, and presentation of thick rich descriptions as evidence of each theme. A number of themes were identified in these focus group interviews. SPs experienced a transformation of purpose and the emergence of a new professional identity, including genuine professional, guide, teacher, counselor and surrogate parent. They discovered personal meaning and mutuality in their relationships with students, like the satisfaction of helping others, benefiting society, and growing personally. SPs found themselves reacting to student behaviors in a variety of ways including admiration, dislike, surprise, and discomfort. Finally, SPs confronted challenges in moving between their simulated and real selves. This analysis provided insights into transformations SPs underwent as a result their work. It revealed a self-actualization process in which SPs experienced an emergence of new roles and a discovery of new meaning in their relationships similar to the professional identity formation process of students. Understanding this process may prove useful to SP educators in knowing how to best nurture identity, train SPS, reinforce job meaningfulness and increase SP recruitment and retention. SP perspectives about their students’ behaviors may be useful to SP educators in acclimatizing them to the simulation process

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