Service innovation for living well with type 1 Diabetes

Abstract

The UK’s NHS must evolve to embrace the co-production of health outcomes and patient-centred care to shift from the reductive treatment of illness to a holistic promotion of wellness. We are developing a methodology for service innovation building on this. Designing innovative services for young people with type 1 diabetes surfaced different views of wellness from health professionals, young people and their parents. Our challenge has been to value each perspective in what we have designed. Deploying artefacts enabled constructive dialogue with our participants, so how might interactive artefacts challenge views of wellness