In this study, in order to assess the factors that improve dwelling and environmental quality satisfaction, the concepts of dwelling and its environment, and the subject of dwelling and environmental quality satisfaction have been investigated. The conceptual model of dwelling and environmental quality satisfaction has been developed, which takes up the subject of user satisfaction in dwelling and environment quality as a whole. The factors increasing level of satisfaction in dwelling and environment quality have been specified. Totally, 400 questionnaire inquiries have been made in planned housing estate areas in Istanbul Metropolitan Area. Factor analysis has been applied to the data collected in these inquiries. As a result of the analysis, in order to increase the level of user satisfaction in housing and environmental quality, the following factors have been determined according to their level of importance.: Under the subject of convenient accessibility, centrality and accessibility to educational institutions, to open areas, to health institutions, and to public trans-portation have constituted the first level of factors. The second subject of environmental quality variables includes satisfaction in recreational areas, in centrality, in the social structure ? physical features of the settlement ? satisfaction in transportation and accessibility, and satisfaction in social facilities. The third subject of environmental security is composed of structural and environmental security of the housing as well as life and property security. Under the subject of neighbor relationships, social homogeneity and distanced neighbor relationships constitute the fourth level of factors. The last subject of appearance of housing environment and economic value consists of the compatibility between the physical appearance of the housing area and user status. Keywords: Dwelling and dwelling environment, satisfaction in dwelling and its environment, dwelling and environmental quality.Bu çalışmada konut ve çevresel kalite memnuniyetini arttıran faktörlerin saptanması için, konut, konut çevresi kavramları, konut ve çevresel kalite memnuniyeti konusu araştırılmış, kullanıcıların konut ve çevresel kalite memnuniyeti kavramsal modeli oluşturulmuş, İstanbul Metropoliten Alanı’nda konut ve çevresel kalite memnuniyetinin belirleyicileri olan faktörlerin saptanması için planlı gelişen toplu konut alanlarında yapılan anketlerin faktör analizi tekniğiyle değerlendirilmesiyle, toplu konut kullanıcılarının konut ve çevresel kalite memnuniyet düzeyinde etkili olan; kolay erişilebilirlik, çevresel kalite değişkenleri, çevrenin güvenliği, komşuluk ilişkileri, konut çevresi görünümü ve ekonomik değer ile ilgili faktör grupları belirlenmiştir. Anahtar Kelimeler: Konut ve konut çevresi, konut ve çevresinden memnuniyet, konut ve çevresel kalite.  
