Influence of Organizational Culture on TQM in Tertiary Institutions in Asia

Abstract

Total Quality management (TQM) approach has been proven to enhance quality in the educational field.TQM is a vision for continuous improvement, which tertiaryinstitutions can easily achieve through school administrators’ full commitment.However, several studies show the demand for a supportive organizational culturethat could function as a kind of control for administrators to influence the kind ofvalues that an institution develops for a successful TQM implementation. Thepurpose of the study is to determine the influence of organizational culture on totalquality management among school administrators in seven selected tertiaryinstitutions in Asia. This paper presents how Organizational Culture can influenceTQM and highlights the relationship between these two factors. The respondentswere 295 school administrators in 12 colleges and universities in seven selectedcountries in Asia. The study used a quantitative approach using descriptive-correlation. Survey findings suggest that four OC elements can influence thesuccessful implementation of TQM in education namely; “involvement,”“consistency,” adaptability,” and “mission.”. School administrators mustcontinuously practice positive organizational culture traits as evidenced by thisstudy. These traits have strong influence to attain total quality management ineducation. Further, they must provide clear and transparent avenues to consultsubordinates and colleagues on whatever decisions they may undertake

    Similar works