Laird, Tracy

McLaughlin, Anne

Ridley, Julie

English

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Partnership in Exploring Compulsory Care & Treatment  Dr Julie Ridley, Tracy Laird, Anne McLaughlin  Exploring the Way Forward Conference, Stirling University, 6 March 2009   Overview of Session  Importance of involving service users  The study  How service users were involved   Personal reflections from the team  Benefits/difference it made  Challenges/issues  Key learning points The Research Study   Aimed to evaluate experiences of MHCT Act  For Scottish Government  Qualitative methods – literature review, interviews, focus groups  Key stakeholders – service user experience central; informal carers; professionals  2 Stages – 6-12 months apart  2006 – 2008   To be published shortly  Research Samples   4 Health Board areas   49 service users  - 80% agreed to be interviewed twice  33 informal carers/relatives  38 professionals – national groups & local practitioners Why Service Users Were Involved   Acceptance at policy level  Section 1 (3) (c) of MHCT Act - “importance of the patient participating as fully as possible”   Commission focused on service user experience  Our values  Networks   Implementing Involvement  Benefits – Researcher View  Impact on what we did - protocols  How we did it – conduct of interviews  What we asked  Established rapport & credibility  Interpretation of findings   Personal capacity building  What Interviewees Said…  It felt better that there was somebody there that understood”   “If I was sitting with two officials I couldn’t be as relaxed, having a laugh as well as talking about these things”   “Good that its also someone that’s been in a similar situation”  Some Challenges  Scope of study  NHS Ethics committees  Employing people   Co-ordinating interviews with pairs  Skills in qualitative interviewing   Support   Some Key Learning Points  Untapped capacity  Training and support  Fresh insights  Involved at the outset  Payment   Flexibility   Positive culture    

Partnership in Exploring Compulsory Care and Treatment

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