Enterprise Information Systems are enjoying an extensive trajectory in the optimization of organizations
worldwide, of which predominantly the Business Process Management (BPM) systems
stand out for their great flexibility. BPM models describe business workflows and are highly
useful in detecting errors and bottlenecks and in identifying possible improvements. On the other
hand, educational management software tools offer a large number of functionalities, but have
yet to take advantage of these techniques. Our main objective is to perform an empirical analysis
in this unexplored area to evaluate the advantages of applying BPM in the implementation of
innovative and dynamic teaching activities.
Using this methodology, we have designed RubricaSoft, a BPM system focused on providing
dynamic educational processes. It automates multiple tasks, including peer evaluation, information
integration and the management of deadlines. The results have been very promising
from the point of view of the three axes upon which the evaluation has been carried out: satisfaction
of students, improvement in academic results and increase in the productivity of teachers.
In one of the processes, the time spent by the teacher has been reduced by 80% and student
participation increased by 41%.Ministerio de Economía y Competitividad TIN2017- 82113-C2-1-