Theoretical results from multistate semirelativistic Breit-Pauli R-matrix calculations and two first-order distorted-wave calculations are presented for electron-impact excitation of krypton from the (4p55s) J = 0,2 metastable states to the (4p55s) and (4p55p) manifolds. Except for a few cases, in which the method to account for relativistic effects becomes surprisingly critical, fair overall agreement between the predictions from the various theoretical models is achieved for intermediate and high energies. However, significant discrepancies remain with the few available experimental data
