Electron-impact excitation of the 4p55s and 4p55p levels of Kr I has been investigated in detail by calculating cross sections using distorted-wave and close-coupling approaches. The results are presented from the excitation thresholds up to 50 eV incident energy. They are contrasted among the different calculations and compared with other theoretical predictions and experimental data. Significant disagreement is found with many of the recent experimental data of Chilton et al. [Phys. Rev. A 62, 032714 (2000)]