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La prise en compte de la parole de l’usager en action sociale : une application locale du modèle Qualité des Services Publics (QSP)
Authors
David Carassus
M. COLLINET-OURTHE
Pierre Marin
Publication date
1 June 2018
Publisher
HAL CCSD
Abstract
National audienc
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Archive Ouverte en Sciences de l'Information et de la Communication
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oai:HAL:hal-02142224v1
Last time updated on 09/07/2019