ERP AND ORGANIZATIONAL CHANGE INDIVIDUALS AND DECISION-MAKING PROCESSES IN THE IMPLEMENTATION OF INTEGRATED INFORMATION SYSTEMS

Abstract

ERP systems are one of the most important subjects in the Information Systems sciences. The organizational implications of their use have widely been dealt with in literature. The purpose of this work is to analyze the events occurring from the moment when a system is designed to the moment when it is being implemented. Using data gathered from an empirical research, this work presents a useful model to better comprehend and, therefore, manage the phenomenon of the designed vs. implemented ERP deviation, considering such drift as neutral in terms of value and introducing, as a critical variable, the time factor

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