The Use of Olap Reporting Technology to Improve Patient Care Services Decision Making Within the University Health Center

Abstract

The purpose of this paper is to demonstrate that it is feasible for the student health center to leverage existing clinical data in a data warehouse by using OLAP reporting in order to improve patient care and health care services decision making. Historically, University health care centers have relied mainly on operational data sources for critical health care decision making. These sources of data do not contain enough information to allow health officials to recognize trends or predict how future changes in health care services might vastly improve overall heath care. Four proof of concept artifacts are constructed through design science research methodology, and a feasibility study is presented to build the case for the adoption of OLAP reporting technology. The study concludes that it is feasible to implement an OLAP reporting infrastructure at the student health center if physicians, clinical staff, and administration clearly define the need for the new technology, develop proper data extraction, loading, and transformation strategy, and adequately provide project management and data warehouse design towards the implementation of the solution

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