The purpose of this action research project was to assess and understand the existing Personal Development Process at CU and identify and mitigate the causes of the confusion and variations in implementation of this tool. A collaborative group utilized questionnaires, focus groups, and a pilot process to diagnose the extent of the problem. The collaborative group with the help of the organization\u27s employees designed and implemented interventions, and evaluated the project. The project results yielded an employee personal development tool which was used organization wide for 4 years
