The goal is to provide a systematic training manual for future volunteers monthly training sessions. The goal of this manual is to make sure every volunteers know how to behave appropriately in terms of campus emergency situations.https://orb.binghamton.edu/mpa_capstone/1016/thumbnail.jp

Wang, Zelin

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Binghamton UniversityThe Open Repository @ Binghamton (The ORB)Capstone Projects 2015-Present Public Administration2016Translation and Interpretation (TIP) TrainingManualZelin WangBinghamton University--SUNYFollow this and additional works at: https://orb.binghamton.edu/mpa_capstonePart of the Linguistics CommonsThis Poster is brought to you for free and open access by the Public Administration at The Open Repository @ Binghamton (The ORB). It has beenaccepted for inclusion in Capstone Projects 2015-Present by an authorized administrator of The Open Repository @ Binghamton (The ORB). Formore information, please contact ORB@binghamton.edu.Recommended CitationWang, Zelin, "Translation and Interpretation (TIP) Training Manual" (2016). Capstone Projects 2015-Present. 10.https://orb.binghamton.edu/mpa_capstone/10Printing:This poster is 48” wide by 36” high. It’s designed to be printed on a largeCustomizing the Content:The placeholders in this formatted for you. placeholders to add text, or click an icon to add a table, chart, SmartArt graphic, picture or multimedia file.Tfrom text, just click the Bullets button on the Home tab.If you need more placeholders for titles, make a copy of what you need and drag it into place. PowerPoint’s Smart Guides will help you align it with everything else.Want to use your own pictures instead of ours? No problem! Just rightChange Picture. Maintain the proportion of pictures as you resize by dragging a corner.Translation and Interpretation (TIP) Training Manual Sponsored by Binghamton University Multicultural Resources Center     Produced by: Zelin Wang (2016’  MPA)RESEARCH QUESTIONS1,What is the capacity of Binghamton University faculty/staff to conduct the translation service?2.How does Binghamton University deal with situations where an interpreter was in need before the TIP was established?3.How do other colleges and universities provide the translation service?4.What topics need to be included in training sessions and how to make an acceptable training plan for interpretation beginnersINTERVIEW LIST• On campus interviewees:• Valerie Chou: Dual-Diploma Program, Translation and Interpretation Program Coordinator• Mengchen Huang: Multicultural Resources Center Assistant Director, Translation and Interpretation Founder • Doris Chung: Bingham University Office of the Dean of Student Case Manger & Advocacy • Suronda Gonzalez: Global Learning Initiatives Director• Off campus interviewees:• Scott Homer: University of Minnesota Translation Program Director• Jemal Rahyab, Queens College Translation Program Assistant • Erin Hari, Lynn University International Student Services DirectorBU FACULTY/STAFF LANGUAGE FACTPROJECT GOALTrain multilingual faculty/staff to be an interpreter and translator (nonprofessional) and help universities and students deal with basic document/policy interpretationTRAINING  MANUAL TOPIC SUMMARYWHO WE AREProvide a systematic training manual for future volunteers monthly training sessions. The goal of this manual is to make sure every volunteers know how to behave appropriately in terms of campus emergency situations.Topic Goals Training Structure Topic RationaleTranslation and Interpretation (TIP) introduction To teach participants about the  program mission, purpose and operation.   1.Volunteers introduce each other 2.Program director provides detailed overview of program mission, purpose and operationProvide a foundation for future training. Connection with ISSS and DOSTo explain the need for TIP volunteersTo familiarize volunteers with the kinds of issues TIP encountersInternational Student and Scholar Services (ISSS) and Office of the Dean of Students (DOS) Representatives describe situations requiring volunteer translation/interpretation needs ISSS and DOS are two main offices that serve international student frequentlyTranslation and Interpreter conceptTo teach volunteers the basic concept of interpretation and translationTo teach volunteers how to behave when interpreting1.Translation and interpretation definition2.Definition of different kinds of interpretation3.Interpreter protocolExercise1.National Standards emphasized the translation and interpretation concept and protocol need to be designed at the beginning of a training2. Translation and Interpretation are different concept; people always confused.3. Volunteers will serve as an interpreter mostly, interpretation theory need be emphasizedInterpreter Code of EthicsTo familiarize volunteers with the code of ethicsTo let volunteers be aware of ethics issues when interpreting To teach volunteers how to deal with ethics dilemma situations  1.Code of Ethics explanation 2.Real-life ethics dilemma situation examples3.Ethical role-play exerciseProfessional trainer Doris Cheng claimed that code of ethics ensures essential aspects that an interpreters need to know: confidential awareness, appropriate behavior, and cultural competency. Cultural Awareness To increase volunteers cultural awareness To bridge the cultural barrier between university and families (or students)when interpreting 1.Cultural Competency introduction 2.Ethical decision making skills3.Cultural awareness role-play exercise Suggestions from TIP director, professional trainer Doris Chung, Global Learning Initiatives Director, and University of Minnesota Interpretation Program Director: Interpreters need to bridge the cultural gap. Translation skills building workshopVolunteers get language improvement skills, such as listening, speaking, and memory enhancement tips. Professional trainer teaches the listening, speaking and memory skills improvement, and how to swift between two languagesVolunteers need to practice language skills, because they live an English speaking countryTranslator story sharing and role-play exerciseTo familiarize Volunteers with the real-life interpretation cases To help volunteers review all interpretation skills covered so far1.Invite volunteers who have previous translation experiences share personal stories 2.role play exercise According to volunteers feedback in Fall 2015, volunteers would like to hear real-life stories • Engage more volunteers to take part in TIP• Make sure volunteers will not get involved in medical or legal document translation • Invite professional trainers to the meeting • Provide opportunities for volunteers to interact with each other, such as party& retreat 5043262423151310874 4 4CHINESE SPANISH KOREAN INDIAN GERMAN ARABIC ITALIAN FRENCH TURKISH RUSSIAN JAPANESE GREEK HEBREWNumber of multilingual BU faculty/staff in each language  • Program has a new training guideline • TIP Volunteers get systematic training• Professionalizes TIP services• Provide an interpretation training model in upstate New YorkPROGRAM STRENGTH WITH TRAINING MANUAL PROGRAM DEVELOPMENT RECOMMENDATION 

Translation and Interpretation (TIP) Training Manual

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Translation and Interpretation (TIP) Training Manual

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