The information-seeking experience of users in the reference section of the Rowan University library

Abstract

The purpose of this study was to learn about the information-seeking experience of users of the Rowan University library. The data were collected by way of a self-administered questionnaire. One hundred and five library users participated in the study; the average respondents were male undergraduates 18-22 years old. The data were analyzed by examining the percentages of responses. One major finding of the study is that 92% of the respondents did not think they needed the help of the librarian to use electronic resources. Another relevant finding was that users found one-on-one assistance from a librarian was more effective than bibliographic instruction in learning to conduct research independently. This study revealed some shared characteristics and patterns of the experiences of the respondents

    Similar works